Key Takeaways
Challenge: Spotlight Retail Group faced increasing challenges with difficult and threatening customers, resulting in customer abuse and unsafe situations for staff.
Solution: Duress Falcon provided rapid...
Customer Success Stories
Spotlight Retail Group Improves Staff Safety with Duress Falcon
3 mins read
Lone workers, Duress App, Customer success story
Mentis Assist Enhances Lone Worker Safety with Duress
Key Takeaways
Challenge: Mentis Assist faced challenges in tracking lone workers and lacked a reliable duress alarm system when staff were unable to raise alerts manually.
Solution: The Duress App and Duress Phoenix...
3 mins read
Not-for-profit, Customer success story
YSAS—How Duress Falcon Strengthened Safety for Youth Workers and Vulnerable Communities
Key Takeaways
Challenge: YSAS needed a robust safety solution for lone workers and outreach staff working with vulnerable young people in residential units and additional outreach programs. The unpredictable nature of these...
3 mins read
Frontline Workers, Case Study, Government, Councils
Manningham Council—How Duress drove a 90% improvement in staff safety
Key Takeaways
The Challenge: Manningham Council was struggling with slow response times from their previous safety alarm provider, leaving staff feeling vulnerable.
The Solution: Duress stepped in with fast response times,...
2 mins read
Frontline Workers, Healthcare, Outreach Workers, Case Study
South Coast Private Hospital—The journey that drove a 100% increase in safety confidence for community healthcare workers
Key Takeaways
The Challenge: South Coast Private Hospital needed a reliable safety solution for their social workers who were starting to provide care outside the hospital for the first time.
The Solution: Duress...
3 mins read
Lone workers, Duress App, Case Study, Not-for-profit
Ballarat Aboriginal Cooperative Boosts Lone Worker Safety with Duress
The Challenge
With the expansion of their on-call after-hours programs, Ballarat & District Aboriginal Cooperative faced new safety challenges. Clinical Development Project Officer, Anthony, recognised the need for a reliable...
3 mins read
Lone workers, Case Study, Body-worn camera, Transport
Nationwide Group Enhances Lone Worker Safety with Duress Eagle
Key Takeaways
Challenge: Nationwide Group faced increasing violence and aggression towards their drivers and impound staff, particularly those working in the Clearways of Melbourne CBD.
Solution: The Duress Eagle body-worn...
3 mins read
