--- title: Customer Success Story | Guest User description: See how Duress protects teams across industries. Explore real customer success stories showcasing enhanced safety, security, and workplace protection. --- [ Enquire now ](https://duress.com/pages/book-a-demo) [ Get a quote ](https://duress.com/pages/get-a-quote) [![duress-logo-standard-black](https://blog.duress.com/hubfs/Duress/Images/Placeholder/duress-logo-standard-black.svg "duress-logo-standard-black")](https://duress.com) Close menu [ Enquire now ](https://duress.com/pages/book-a-demo) [ Get a quote ](https://duress.com/pages/get-a-quote) # Customer Success Stories [![Spotlight Retail Group Improves Staff Safety with Duress Falcon](https://blog.duress.com/hubfs/Imported_Blog_Media/Spotlight_Retail_Group.png) ](https://blog.duress.com/customer-success-story/spotlight-retail-group-how-duress-falcon-transformed-retail-security-and-safety) ### [Spotlight Retail Group Improves Staff Safety with Duress Falcon](https://blog.duress.com/customer-success-story/spotlight-retail-group-how-duress-falcon-transformed-retail-security-and-safety) **Key Takeaways** - **Challenge:** Spotlight Retail Group faced increasing challenges with difficult and threatening customers, resulting in customer abuse and unsafe situations for staff. - **Solution:** Duress Falcon provided rapid... [Guest User ](https://blog.duress.com/customer-success-story/author/guest-user) [ Guest User ](https://blog.duress.com/customer-success-story/author/guest-user) February 12, 2025 · 3 mins read [![Mentis Assist Enhances Lone Worker Safety with Duress](https://blog.duress.com/hubfs/Imported_Blog_Media/Mentis.png) ](https://blog.duress.com/customer-success-story/mentis-assist-how-duress-enhanced-safety-and-monitoring-for-a-mobile-workforce) [Lone workers](https://blog.duress.com/customer-success-story/tag/lone-workers), [Duress App](https://blog.duress.com/customer-success-story/tag/duress-app), [Customer success story](https://blog.duress.com/customer-success-story/tag/customer-success-story) ### [Mentis Assist Enhances Lone Worker Safety with Duress](https://blog.duress.com/customer-success-story/mentis-assist-how-duress-enhanced-safety-and-monitoring-for-a-mobile-workforce) ### **Key Takeaways** - **Challenge:** Mentis Assist faced challenges in tracking lone workers and lacked a reliable duress alarm system when staff were unable to raise alerts manually. - **Solution:** The Duress App and Duress Phoenix... [Guest User ](https://blog.duress.com/customer-success-story/author/guest-user) [ Guest User ](https://blog.duress.com/customer-success-story/author/guest-user) January 15, 2025 · 3 mins read [![Manningham Council—How Duress drove a 90% improvement in staff safety](https://blog.duress.com/hubfs/Imported_Blog_Media/Monash_Council-1.png) ](https://blog.duress.com/customer-success-story/manningham-council-how-duress-drove-a-90-improvement-in-staff-safety-and-morale) [Frontline Workers](https://blog.duress.com/customer-success-story/tag/frontline-workers), [Case Study](https://blog.duress.com/customer-success-story/tag/case-study), [Government](https://blog.duress.com/customer-success-story/tag/government), [Councils](https://blog.duress.com/customer-success-story/tag/councils) ### [Manningham Council—How Duress drove a 90% improvement in staff safety](https://blog.duress.com/customer-success-story/manningham-council-how-duress-drove-a-90-improvement-in-staff-safety-and-morale) **Key Takeaways** - **The Challenge:** Manningham Council was struggling with slow response times from their previous safety alarm provider, leaving staff feeling vulnerable. - **The Solution:** Duress stepped in with fast response times,... [Guest User ](https://blog.duress.com/customer-success-story/author/guest-user) [ Guest User ](https://blog.duress.com/customer-success-story/author/guest-user) October 29, 2024 · 2 mins read [![Ballarat Aboriginal Cooperative Boosts Lone Worker Safety with Duress](https://blog.duress.com/hubfs/Imported_Blog_Media/Ballarat_District_Aboriginal_Cooperative.png) ](https://blog.duress.com/customer-success-story/ballarat-district-aboriginal-cooperative-how-the-duress-app-increased-safety-for-after-hours-staff) [Lone workers](https://blog.duress.com/customer-success-story/tag/lone-workers), [Duress App](https://blog.duress.com/customer-success-story/tag/duress-app), [Case Study](https://blog.duress.com/customer-success-story/tag/case-study), [Not-for-profit](https://blog.duress.com/customer-success-story/tag/not-for-profit) ### [Ballarat Aboriginal Cooperative Boosts Lone Worker Safety with Duress](https://blog.duress.com/customer-success-story/ballarat-district-aboriginal-cooperative-how-the-duress-app-increased-safety-for-after-hours-staff) ### **The Challenge** With the expansion of their on-call after-hours programs, Ballarat & District Aboriginal Cooperative faced new safety challenges. Clinical Development Project Officer, Anthony, recognised the need for a reliable... [Guest User ](https://blog.duress.com/customer-success-story/author/guest-user) [ Guest User ](https://blog.duress.com/customer-success-story/author/guest-user) October 29, 2024 · 3 mins read [![Nationwide Group Enhances Lone Worker Safety with Duress Eagle](https://blog.duress.com/hubfs/Imported_Blog_Media/Nationwide_group_1_1_.png) ](https://blog.duress.com/customer-success-story/nationwide-group-how-duress-eagle-improved-safety-and-response-for-impound-staff) [Lone workers](https://blog.duress.com/customer-success-story/tag/lone-workers), [Case Study](https://blog.duress.com/customer-success-story/tag/case-study), [Body-worn camera](https://blog.duress.com/customer-success-story/tag/body-worn-camera), [Transport](https://blog.duress.com/customer-success-story/tag/transport) ### [Nationwide Group Enhances Lone Worker Safety with Duress Eagle](https://blog.duress.com/customer-success-story/nationwide-group-how-duress-eagle-improved-safety-and-response-for-impound-staff) ### **Key Takeaways** - **Challenge:** Nationwide Group faced increasing violence and aggression towards their drivers and impound staff, particularly those working in the Clearways of Melbourne CBD. - **Solution:** The Duress Eagle body-worn... [Guest User ](https://blog.duress.com/customer-success-story/author/guest-user) [ Guest User ](https://blog.duress.com/customer-success-story/author/guest-user) October 29, 2024 · 3 mins read [![Monash Council Improves Care Worker Safety with Duress](https://blog.duress.com/hubfs/Imported_Blog_Media/Monash_Council.png) ](https://blog.duress.com/customer-success-story/monash-council-how-duress-boosted-care-worker-safety-and-confidence-by-95) [Frontline Workers](https://blog.duress.com/customer-success-story/tag/frontline-workers), [Outreach Workers](https://blog.duress.com/customer-success-story/tag/outreach-workers), [Case Study](https://blog.duress.com/customer-success-story/tag/case-study), [Government](https://blog.duress.com/customer-success-story/tag/government), [Councils](https://blog.duress.com/customer-success-story/tag/councils) ### [Monash Council Improves Care Worker Safety with Duress](https://blog.duress.com/customer-success-story/monash-council-how-duress-boosted-care-worker-safety-and-confidence-by-95) ### **Key Takeaways** - **The Challenge:** A care worker was assaulted by a client, which showed just how important it was to have a reliable safety system for outreach staff working in clients’ homes. - **The Solution:** Duress provided a... [Guest User ](https://blog.duress.com/customer-success-story/author/guest-user) [ Guest User ](https://blog.duress.com/customer-success-story/author/guest-user) October 29, 2024 · 3 mins read