Customer Success Stories

Spotlight Retail Group Improves Staff Safety with Duress Falcon

Key Takeaways

  • Challenge: Spotlight Retail Group faced increasing challenges with difficult and threatening customers, resulting in customer abuse and unsafe situations for staff.

  • Solution: Duress Falcon provided rapid...

Guest User

3 mins read

Lone workers, Duress App, Customer success story

Mentis Assist Enhances Lone Worker Safety with Duress

Key Takeaways

  • Challenge: Mentis Assist faced challenges in tracking lone workers and lacked a reliable duress alarm system when staff were unable to raise alerts manually.

  • Solution: The Duress App and Duress Phoenix...

Guest User

3 mins read

Frontline Workers, Case Study, Government, Councils

Manningham Council—How Duress drove a 90% improvement in staff safety

Key Takeaways

  • The Challenge: Manningham Council was struggling with slow response times from their previous safety alarm provider, leaving staff feeling vulnerable.

  • The Solution: Duress stepped in with fast response times,...

Guest User

2 mins read

Lone workers, Duress App, Case Study, Not-for-profit

Ballarat Aboriginal Cooperative Boosts Lone Worker Safety with Duress

The Challenge

With the expansion of their on-call after-hours programs, Ballarat & District Aboriginal Cooperative faced new safety challenges. Clinical Development Project Officer, Anthony, recognised the need for a reliable...

Guest User

3 mins read

Lone workers, Case Study, Body-worn camera, Transport

Nationwide Group Enhances Lone Worker Safety with Duress Eagle

Key Takeaways

  • Challenge: Nationwide Group faced increasing violence and aggression towards their drivers and impound staff, particularly those working in the Clearways of Melbourne CBD.

  • Solution: The Duress Eagle body-worn...

Guest User

3 mins read

Frontline Workers, Outreach Workers, Case Study, Government, Councils

Monash Council Improves Care Worker Safety with Duress

Key Takeaways

  • The Challenge: A care worker was assaulted by a client, which showed just how important it was to have a reliable safety system for outreach staff working in clients’ homes.

  • The Solution: Duress provided a...

Guest User

3 mins read